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Author Topic: Matt Flannery blogs: A Guiness for Kiva  (Read 622 times)
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fredr1c
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« on: September 06, 2007, 09:59:10 PM »

Matt posts his views about Kiva's new beginning.  Copied from his blog here:

http://www.socialedge.org/blogs/kiva-chronicles/archive/2007/09/06/a-guiness-for-kiva

A Guiness for Kiva

by Matt Flannery — last modified 2007-09-06 17:51

Jess is in Swaziland.   My Dad, Mike Flannery, is in town.   Last night, Dad and I went out to the Liberties on Guerrero  -- a couple of Irish lads at the local Irish pub.

After a few Guinness , we were back home.  My laptop lives on my nightstand.  I checked in for one last glance at Kiva stats.   We were out of businesses and there was no way to make a loan.  This is the first time this has happened since January '06.

Ms. Winfrey, you sold us out.  For you, I thought I would summarize the stats below.

Last Week's Averages
-- 100K page views
-- 10K visits
-- $40K in loans raised
-- 250 users per day


Monday, September 3rd
-- The Today Show
-- The site stayed up
-- 24K visits
-- 331K page views
-- $97K in loans raised
-- Transaction cap was on limiting users to $25 per loan
-- 2089 new users


Tuesday, September 4th
-- The Oprah Winfrey Show
-- The site crashed 3 times for 20 minutes each during peak traffic
-- 94K visits
-- 992K page views
-- 4388 new registered users
-- $145K in loans raised
-- Transaction cap was on limiting users to $25 per loan
-- Thousands of email addresses collected during the crashes


Wednesday, September 5th
-- The day after The Oprah Winfrey Show
-- The site stayed up
-- 60K visits
-- 865K page views
-- 4067 new registered users
-- $153K in loans raised
-- Transaction cap was on limiting users to $25 per loan
-- We sold out around 10 PM PST  (we are still mostly out)

I don't have time to explain the strategy that went into creating this chain of events.  Rather, I'll just explain how I feel about it.  I'm ecstatic.  I don't think we made many mistakes this time around.

At a high level, the strategy was guided by the following beliefs 1)  We  are no longer terrified of running out of businesses and will not sacrifice our best thinking around risk in order to avoid a shortage and 2) We are not going to overspend on infrastructure to handle temporary press events.   These lines of thinking contributed to the situation we are in now -- sold out of businesses with a website that went down a few times for short periods of time, but generally held up.  This is remarkably different than a year ago when we were on Frontline and down for 4 days.

I'm proud of the team.  Mike is proud of me.    Sam, Zvi and John:  You guys are heroes.  Same goes for you Ms. Winfrey.
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DianeCharlie
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« Reply To This #1 on: September 06, 2007, 10:30:07 PM »

Bravo!  And thanks for the link, fredr1c.
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Jill
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« Reply To This #2 on: September 06, 2007, 11:03:49 PM »

  Very very neat.
  Thanks, Fredric.
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Jill
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« Reply To This #3 on: September 06, 2007, 11:25:04 PM »

      I don't know if anyone else already posted about the
Global-X Interview with Jess and Matt or not,
but I just listened to it at the Social Edge website where Matt posts his blog,
and I think the rest of you will enjoy it as I did.

    They're like a couple of little kids
with the excitement in their voices
just very very sweet.
http://www.socialedge.org/blogs/global-x
« Last Edit: September 07, 2007, 11:30:45 AM by DianeCharlie » Logged
RichardF
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« Reply To This #4 on: September 06, 2007, 11:36:31 PM »

For empahsis, this statement answers the questions of those who wonder if Kiva will "sacrifice quality of loans and services" in order to keep the store open...

Quote
At a high level, the strategy [that went into creating this chain of events - We sold out the day after The Oprah Winfrey Show] was guided by the following beliefs:

1)  We are no longer terrified of running out of businesses and will not sacrifice our best thinking around risk in order to avoid a shortage; and

2) We are not going to overspend on infrastructure to handle temporary press events.

– Matt Flannery
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cpbailey
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« Reply To This #5 on: September 07, 2007, 11:28:56 AM »

Totally sound business plan.  Keep the quality of loans up.  I would rather wait for a solid loan than get into a risky loan now, which later goes bad.  Surges in demand happen, and those of us who have been around awhile know it is a positive sign!  Plan for statistical 99% confidence level of service.

Colette
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DianeCharlie
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« Reply To This #6 on: September 07, 2007, 11:44:56 AM »

      I don't know if anyone else already posted about the
Global-X Interview with Jess and Matt or not,
but I just listened to it at the Social Edge website where Matt posts his blog,
and I think the rest of you will enjoy it as I did.
. . .
http://www.socialedge.org/blogs/global-x


Really great interview, very inspiring -- thanks for posting the link, Jill, and I agree, everyone should take the 8 minutes and go listen.

--Diane.
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