Kiva Friends - How long does it take to get help???

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	Author	Topic: How long does it take to get help??? (Read 2848 times)
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DanaLi

Kiva Supporter
Berkeley, CA

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Posts: 153

Re: How long does it take to get help???

« Reply To This #10 on: February 13, 2008, 10:13:52 AM »

Hi everyone, It's fixed!

I got this letter yesterday.

Quote

Hi Dana,

Thank you very much for your email. My sincere apologies for the delay in resolving this issue. I did contact Kiva's engineers to ensure that this is a bug, and we fixed the bug. However, I failed to deposit Kiva Credit in your account.

To remedy this error, I just deposited $25 of Kiva Credit into your account. To lend this credit, please click "Pay with Kiva Credit" during checkout.

Again, my sincere apologies for the delay. Don't hesitate to contact me with any further questions.

Best wishes,

Liz

Thank you Liz(if you see this) Grin