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Author Topic: Kiva's Privacy Policy needs work  (Read 5465 times)
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tomgray
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« Reply To This #10 on: December 02, 2009, 08:40:35 PM »

Good point, but, it happens.  People occasionally make mistakes, even in professional organizations (I know from personal experience making them).  I didn't write back myself, because I was confident many others would.  Over time, I have gotten very good about using bcc and not cc, but it took some time to really get the habit ingrained.  I counsel patience.

I received that email also, and immediately wrote back to its sender, noting what a troubling error it was.  A breach of privacy to say the least.

There's nothing that can be done about it now, but it's not the sort of thing I expect from a professional organization.  Many of us go to great lengths to avoid our emails becoming publicized, and it's quite troubling that this mistake occurred.
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David2051
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« Reply To This #11 on: December 02, 2009, 09:14:57 PM »

I'm sorry to see this happen, especially on a loan that was supposed to be special for you, Diane.  And this was Ian's fun loan too, wasn't it?  I had heard before that he had problems remaining anonymous...

I get a lot of messages with many email addresses, passed around messages from my mom or the lady that runs the neighborhood association.  I'm always tempted to invite them all to Kiva!  Embarrassed

I've never gotten one from Vanguard or ING Bank, etc.
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YowieFreak
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« Reply To This #12 on: December 02, 2009, 09:40:50 PM »

And this was Ian's fun loan too, wasn't it?  I had heard before that he had problems remaining anonymous...

Yes, they have switched back to publishing my address to the site every time I add credit from PayPal and, although I can get around the problem by just putting dummy data into the address details fields, I shouldn't have to put dummy data in to the system just to avoid their bugs - especially when there is an equally simple fix that Kiva can implement at their end that will eradicate the bug for me and all other lenders.

The big question is whether they will fix the bugs up in the "100% funded" email (which was what was making this a "fun" loan for me) before or after the next "Anonymous" group appears on the site.
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wthepoo
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« Reply To This #13 on: December 03, 2009, 04:21:52 AM »

But even though those lenders could be identified from the loan page, their email addresses are not "out in the open".

Dan

True, Dan, but the Privacy Policy is not referring to "information" but to "personally identifiable lending activity" that they would not disclose.

My whole point is that I agree with Peter: The Privacy Policy needs some work.

Best wishes,
Wolfgang.
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AccountAbility
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« Reply To This #14 on: December 03, 2009, 11:48:36 AM »

True, Dan, but the Privacy Policy is not referring to "information" but to "personally identifiable lending activity" that they would not disclose.

My whole point is that I agree with Peter: The Privacy Policy needs some work.

Best wishes,
Wolfgang.

The "will not disclose" section does only refer to lending activity (what a pity).

But based on the first section, they apparently can give out our "information" willy nilly so long as they don't "rent or sell" that information.  So I guess Ian is out of luck that his PayPal details keep getting exposed to the world--after all, it's only information-and they are giving it away free.  Pissy

Dan
« Last Edit: December 03, 2009, 11:49:12 AM by AccountAbility » Logged

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