Thanks for the ideas everyone! The field officers indeed have an incredibly demanding role in the Kiva process. We currently have 1 page of questions that the field officers take with them as a guide for the interviews. While this is practical, it is also very limiting and as you've all noticed, the clients all start to sound the same. The other problem is that field officers tend to visit groupings of clients that do the same thing when they go out to collect information on a particular day. This makes the issue of clients seeming similar even worse!! I will implement your comments on our question sheet for field officers, and try to encourage them to let the interviews be a little more "open" in order to gain unique information from each client. Thanks again for everyone's ideas and support!! Any advice or suggestions are always welcome...
We haven't heard from Nick in a while, field partner in Cambodia. Since another MFI individual was applauded for participating on this forum, I thought I would go back and re-read his posts in this thread.
Actually, each time I review a Cambodian loan, I realize that there is a significant cultural difference that requires some extra explanation. Many of the households have multiple workers/wage earners/entrepreneurs. It sometimes is confusing as to who is actually the borrower. At times this sounds like a wife is being exploited by being put in front but the loan is really for the husband. Other times the business mentioned doesn't seem to have enough income to service the loan.
I wonder if it would help if the MFI partner pages included a description of the kinds of loans they are seeking to write, and the cultural backdrop into which the loan is made. Since other MFI partners write group loans, this would seem to be just a modification-- a family loan?