Hey everybody,
Just wanted to put the word out amongst our die-hards that we're looking for an IT Operations Manager. The listing is [url
http://www.kiva.org/about/job-it]posted on our jobs page[/url], but in case you missed it I've copied it below. Please, please, please forward it on to anyone whom you think might be interested.
Thanks!
Jeremy
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Position: IT Operations Manager
Location: San Francisco, CA – Downtown/Mission District
Job Type: Full time with salary plus benefits.
Contact:
jobs@kiva.orgAbout Kiva
Named as one of the top ideas in 2006 by the New York Times Magazine, Kiva (
www.kiva.org) is the world's first person-to-person lending marketplace for the poor. Kiva's goal is to reduce global poverty by letting consumers lend to and connect with a specific developing world entrepreneur online. In a little over a year, Kiva has rapidly grown to connect 65,000 Internet lenders to thousands of entrepreneurs in 30 developing countries. Headquartered in San Francisco, Kiva is a 501(c)3 non-profit internet start-up that has a rare opportunity for dramatic growth and profound systemic impact. Join us at
www.kiva.org.
Job Description
Kiva is seeking a hands-on, all-around systems expert to support our growing IT infrastructure. The primary responsibility is to make sure that the Kiva staff have the IT tools and resources they need to be as productive as possible. It includes a mix of technical support, systems building, and a little bit of whatever else needs to get fixed. The successful candidate should enjoy working in a startup environment (with all the challenges and rewards that come with it), and be able to effectively manage time and balance priorities. Because of the wide range of technologies and skills involved, you may not know everything today, but should be able to pick it all up quickly. And if you can reduce all these tasks to automated/self-service solutions, then we can move on to the really fun stuff.
Responsibilities Include:
* Maintain and troubleshoot issues with office network (LAN/wireless/internet connectivity)
* Maintain and improve phone system (managed VOIP)
* Manage and improve corporate email system, including account updates (hosted Exchange + qmail)
* Desktop support in mixed Mac/Windows environment
* Setting up new employees and orienting them to IT resources
* Tracking inventory & assets, handling hardware/software purchases
* Designing and implementing company-wide policies related to security and controls
* Anything else related to internal systems (wiki, blog, document management, reporting) and ongoing projects to make them better
Ideal candidate
* 5+ years hands-on experience in an IT role (or enough time to have seen it all)
* Thrive in a challenging, fast-paced, high-energy startup environment
* Excellent time management & communication skills and ability to document in writing
* Experience with both Windows and Mac platforms
* Experience with Microsoft Exchange and Office
* History of automating routine tasks or building self-service solution
* History of bringing order to a growing organization
Compensation & Benefits
* Competitive compensation plus benefits
* All expense paid trip to visit field partners once a year
* Flexible work environment, but must live in Bay Area and work out of San Francisco office
* Knowing that you’re helping to change the world for the better
If interested…
* Send email to
jobs@kiva.org. Include in the Subject Line: IT Operations Manager
* Include resume and brief cover letter explaining why you’re interested / qualified
* Please do not contact the office directly with any questions or follow-up inquiries
* Principals only
Due to the high numbers of applicants for this position, we regret that we can only respond to candidates that we would like to interview.
