Technical Issues with Kiva.org Website

[Guest]

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[greg3912]

Suddenly, I am not able to access my Kiva account with the Portfolio button.

Everything else seems OK.

I did see Kiva was down for maintenance around 3:45.

Greg

[Patricia SF]

Suddenly, I am not able to access my Kiva account with the Portfolio button.

Everything else seems OK.

I did see Kiva was down for maintenance around 3:45.

Greg

Try now.  It should work.  I just got in to mine.

[alan]

I'd just made a loan when the maintenance screen came up. I was afraid I'd crashed the system.  

[Diane R]

The Login link has changed position, I think: I was momentarily confused..

--Diane.

[greg3912]

Looks like they put a new look to the login page. Seems to be working fine now.

Greg

[alanm]

Greetings:
  Here's what I sent to Kiva/ContactUs:
    "Greetings:

  The "My Portfolio" button (all main pages: main, Lend, About, Community and Journals; return is to main page.) seems broken. Screen flickers for <1/2 second, returns to Kiva main page. Discussion has started on Kivafriends, topic "Technical Issues with Kiva.org Website". IE7.0.5730.11 and Firefox 3.6.8 both show problem. You are likely getting multiple reports, no need for individual reply to me.
Thanks, Alan (alanm)"

I tried the usual, Internet explorer and Firefox browsers, then a reboot. It looks like the "My Portfolio" button is disabled, or it is set to link back to the Kiva home page. I used a clue from a post above, and clicked the "login" button (on the first "line" of the home page), and I got into "my portfolio" just fine.

  Hope this helps,

  Alan (alanm)

  Hope

[JohnAtKiva]

Hope this helps,
Alan (alanm)

Thanks for the fantastically detailed bug report Alan! I've passed it along to our engineers, just in case they're not already working on a fix!

Thanks again!
John @ Kiva

[JohnAtKiva]

Thanks for the fantastically detailed bug report Alan! I've passed it along to our engineers ...

I think this has been fixed now!  Can you guys give it a whirl and let me know?

1. Clear cookies
2. Click on "My Portfolio"
3. Signin
4. Make sure you get sent to the right place.

Please let me know - thanks!!

[Patricia SF]

I think this has been fixed now!  Can you guys give it a whirl and let me know?

1. Clear cookies
2. Click on "My Portfolio"
3. Signin
4. Make sure you get sent to the right place.

Please let me know - thanks!!

I just tried in on my iMac and it works fine. 

[fnord]

The "country facts" links on loans seem to be broken. I tried from a few currently raising loans and from old ones, all from different countries, and all had a link to "http://www.kiva.org/partners?id=#country_facts" which takes me to the field partners list. The link is the one in the "About the Country" box. I think the link should be "http://www.kiva.org/partners/131#country_facts"  with the partner's actual id instead of the "131" (I just thought I would use a sample URL leading to an obscure small country that needs all the spotlight it can get)

fred

That's fixed now. I can't say exactly when the repair was made, but I think that's fairly recent. 

fred