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Author Topic: KivaFriends Liaison: Topics for the next check-in (now 10 FEB 2011)  (Read 64152 times)
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JohnAtKiva
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« Reply To This #510 on: September 08, 2010, 12:22:47 AM »

I do think that stopping the conference calls and not replacing that dialogue with some of form of open two-way communication makes for a less transparent Kiva. 

I like to think that KivaFriends is an open two-way communications channel!  That said, I've definitely heard the feedback that the Kiva community would like to hear directly from others at Kiva.  I'll work to address that.

I hope that we can get some method of two-way communication back sooner than later. 

As we staff up our team, we'll have more resources to setup conference calls again!  Right now, starting the conference calls back up would mean that I'd have to cut back on coordinating partner page updates and posting bug reports (I've posted 33 bugs so far, mostly drawn from KivaFriend bug reports!).  In the next few months, I'll be looking to hire some people to help out day-to-day; that should help free up some time to tackle bigger projects like this!

other public companies notify all shareholders about their meetings and that they have a right to attend at such and such a place and time. Shouldn't Kiva do the same?

Shareholder meetings are once a year.  A conference call once a year is pretty workable!  The trick is doing twelve a year... :-)

I don't want to put words in John's mouth, but when you are under the public microscope, off-the-cuff and quotable spontaneous answers are fraught with potential hazards.

Agreed.

All I can say to Kiva is keep the communication coming.  And make it as two way as possible.

Working on it!

Thanks,
John
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Skimmis
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« Reply To This #511 on: September 19, 2010, 02:12:41 AM »

Summer is over and things are getting somewhat back to normal around here, so with that said, I have scheduled a call with Gerard and Ali.  Gerard is moving to a different position within Kiva so Ali will now be my contact.  We will have a 3 way call on Monday to discuss ongoing as well as new topics.  I will go back through this thread as well as my notes from the past months and make an agenda this weekend.  Please feel free to keep adding or refining topics.

Charmaine

Can you ask Kiva to implement search for currency risk and Delinquency Rate when lending or using autolending ?

(similar to http://www.kivabank.org/)
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AccountAbility
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« Reply To This #512 on: September 20, 2010, 06:03:44 PM »

I don't know how much clearer I can be.  There have been numerous discussion topics here over problems or issues with the way Kiva is currently configured.  Often these have involved not only the KF liaison but also Kiva staff.

But when the dust has settled it has been frustratingly unclear whether it was all noise or whether there has been some conclusion on the part of Kiva where this particular issue will be placed -- in the to-do list or in the round file.  (As an example, isn't 6 months long enough for Kiva to at least say how it is going to deal with the truncated repayment email fiasco, er disaster to use someone else's term).

Just read my last 5 or 6 posts here [on this thread] if the above still isn't clear enough.   Huh?

EDIT: Sorry, I guess I posted 8 times here since I brought this up on 8/17.

Dan

John - You replied that you got it and that you would look into seeing what might be done.  Lacking anything further on this broader issue, I would again ask on the specific issue of "the fix" for the mess that followed truncating the repayment emails.  Is it in your court or still in the KF Liaison's court to pursue the solution-- or at least the direction Kiva is going to take to highlight for us the repayments making a loan 100% fully repaid?

Dan
P.S. As an interim fix, would it be at all possible to sort the loans in the email by percentage repaid?  That way all the 100% would be in the first 25 for all but a few of the prolific lenders.
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JohnAtKiva
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« Reply To This #513 on: September 20, 2010, 07:22:56 PM »

John - You replied that you got it and that you would look into seeing what might be done. 

Do you mean this?

Got it.  It sounds like you'd like a better system for keep publicly tracking of feature requests and bug reports, and tracking their progress over time?  I can look into that...

If so, I was referring to building a new system to keep track of feature requests and bug reports.  I have been working on that in my spare time and perhaps I can find an engineer to help us build it during the next innovation cycle!

Lacking anything further on this broader issue, I would again ask on the specific issue of "the fix" for the mess that followed truncating the repayment emails.  Is it in your court or still in the KF Liaison's court to pursue the solution-- or at least the direction Kiva is going to take to highlight for us the repayments making a loan 100% fully repaid?

I'm much better at getting bug fixes than I am at being able to determine whether or not a feature upgrade is going to be prioritized!  But what I can do here is file the request in the bug tracking system, and maybe someone will treat it as a bug and fix it for you! :-)

John
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AccountAbility
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« Reply To This #514 on: September 21, 2010, 10:36:35 AM »

I'm much better at getting bug fixes than I am at being able to determine whether or not a feature upgrade is going to be prioritized!  But what I can do here is file the request in the bug tracking system, and maybe someone will treat it as a bug and fix it for you! :-)
John

I don't know if it is technically a bug, but when Kiva changes a "feature" that removes a significant information source, the "fix" should be a higher priority than just the normal feature upgrade.  At minimum, it is a feature repair!

Dan
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Henry
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hmmm, that smells like metal

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« Reply To This #515 on: September 25, 2010, 09:58:47 AM »

I'm guessing this has been reported before..Huh?

ok... so for the past 4 hours I've been trying to balance KSC1....  and finally found the problem

If I go into KSC1 Account (My Credit) and hit the "EXPORT" button it only downloads Some of 2009 and 2010 Data

If I go into same account and do a "SORT" Oldest to Newest on the Date Column  - It gives me 2007 - 2010 Data (which I hope is all of the data)

This is NOT GOOD and NEEDS TO BE FIXED  - not everyone is as smart as I am   LOL....ROFL...

 Now I get to start over again .....
 Sad Sad Sad Sad Sad Sad Sad Sad Sad

« Last Edit: September 25, 2010, 10:16:38 AM by Henry » Logged

ornitzi bilatzi monteisizi
JohnAtKiva
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« Reply To This #516 on: September 25, 2010, 12:20:54 PM »

If I go into KSC1 Account (My Credit) and hit the "EXPORT" button it only downloads Some of 2009 and 2010 Data

Thanks for the heads up!  I'll file a bug report and work to get this fixed asap!

Thanks,
John @ Kiva
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JohnAtKiva
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« Reply To This #517 on: September 25, 2010, 12:45:01 PM »

I'll file a bug report and work to get this fixed asap!

Hey Henry!  I just filed a bug report, but actually have had a bit of trouble reproducing the issue.

Can you email me the EXPORT file with only part of your 2009 and 2010 data?  My address is my first name at kiva dot org...

Thanks!
John
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Henry
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hmmm, that smells like metal

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« Reply To This #518 on: September 25, 2010, 01:54:25 PM »

when I realized the error I deleted that download and inserted into my summary sheet the newer download.  I just tried another download and the entire data file downloaded without having to do a column sort again.  (I do know it was the same data file because the name of one of the loans was in both files)

Maybe it's not a bug after all - I could have done something wrong on my end (It's possible)

so... I'd say - This isn't a problem after all  Smiley

thanks for your prompt attention and action.


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ornitzi bilatzi monteisizi
JohnAtKiva
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« Reply To This #519 on: September 25, 2010, 02:15:23 PM »

Maybe it's not a bug after all - I could have done something wrong on my end (It's possible)

so... I'd say - This isn't a problem after all  Smiley

thanks for your prompt attention and action.

Sure thing!  Have a great Saturday... :-)

John @ Kiva
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