Paul,
If someone were to get access to a large account and have the money sent to a Pay Pal account, then Kiva has an issue to make whole the lender AFTER money is stolen. If a short research to ensure that the correct individual is receiving the money protects lenders, I think that is OK.
Another consideration; Pay Pal is gifting its services. If an individual is transfering from a credit card to Kiva and then refunding to Pay Pal, it could cost Pay Pal while giving frequent flyer miles or other credit card benefits to the lender. Pay Pal might see some patterns and ask that as a term of this courtesy of free Pay Pal transfers that Kiva put some restraints on some types of transactions.
Colette
Richard is not "someone". Richard is Richard and he has been lending for years. I am sure Richard is using the same PayPal account and e-mail address (for withdrawals) that he has been using for years. If Kiva cannot distinquish between long time lenders like Richard (and his unchanged e-mail address for his PayPal account) and some newbie scammer who has never withdrawn cash before, then Kiva has even more problems than we suspected. In addition, Kiva is doing the withdrawals by hand. Kiva can see who is withdrawing the money and to what account it is going.
Contacting Richard to tell him Kiva wants his address and they will send him a check is not research. Kiva is simply telling Richard (and some other long time lenders) that they will now receive a check for withdrawal funds instead of a fund transfer to PayPal. (Actual research would consist of verification that Richard's information is correct, not telling him that they are altering how he receives his money.)
My understanding of the fraud issue is that scammers were setting up new Kiva accounts using gift certificates and then withdrawing the money from those accounts to PayPal. Again, Kiva should be able to distinquish between old time lenders like Richard who has been withdrawing funds to the same account for years and new lenders/possible scammers, who are withdrawing money after a short time. Verifying those new lenders and their accounts would make some sense. Hassling older lenders* who have unchanged information makes no sense at all.
PayPal is gifting its services (electronic money tansfers) to Kiva. PayPal is making a fortune off of PayPal's other money transfers and, like many large and wealthy corporations who give gifts to nonprofits, PayPal is gifting its services to Kiva. I am quite sure PayPal is also writing off those gifted services when it comes time for taxes to be paid so PayPal is benefitting too. (I highly doubt that PayPal has asked Kiva to put restrictions on some types of transactions or that PayPal even cares how people add or withdraw their money from Kiva. Kiva transactions are a tiny fraction of PayPal's total number of transactions.)
* "older lenders" as in "established lenders" or "long time lenders" (not as in old or aged, LOL)