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Author Topic: Kiva Risk Ratings: Now with Half-Stars, and with Updates to our Risk and Due Dil  (Read 1586 times)
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JohnAtKiva
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« on: September 07, 2011, 10:25:03 PM »

Hello all.  I just posted this update to the Kiva blog!

Quote
Kiva Risk Ratings: Now with Half-Stars, and with Updates to our Risk and Due Diligence pages.

We've been hard at work on an update to Kiva's innovative five-star risk rating system!

Last year, we mentioned [1] that we've been working on migrating to a new and enhanced risk model that draws on 38 variables in ten separate categories of information to calculate risk ratings for each of our partners. Just recently, we completed the field work and assessments necessary to successfully re-rate each of our active field partners.

In short, we've now visited each and every single field partner active on the Kiva platform — with the sole exception of partners in countries that pose a security risk — so that we could gather the information we needed.

As a result, today we can officially announce that we're fully migrating all remaining risk ratings to our new and enhanced risk rating system!

What does this mean for you?

HALF STARS

As a result of this work, our risk rating system now enables us to support half-stars! In other words: historically, a partner could have one, two, three, four or five stars. But now, partners can have half-stars in between those star ratings as well. This half-star support allows us to rate partners with 1, 1.5, 2, 2.5, 3, 3.5, 4, 4.5 and 5 stars.

As a result, we are now able to publish risk ratings with a higher degree of granularity.



This has resulted in a number of small rating shifts, such that some ratings may appear to have shifted up or down by half a star. In these cases, we've changed the risk rating on the appropriate partner page. We'll also be posting a written explanation on the partner page as well.

A number of other risk ratings have shifted by more than half a star, as a result of the monitoring visits and field work we mentioned above. How many? To help give a sense of the relative magnitude of changes to Kiva's risk ratings, we've pulled together the following chart showing the number of partners who have experienced a ratings change:

Ratings Change, by number of partners



As you can see, approximately 75% of our partners (96 out of 129 partners) experienced either no change in their risk rating, or only shifted 1/2 a star in either direction (as a result of our enhanced half-star system). The remaining 25% experienced more significant changes, as a result of the updated operational and financial information, as well as other information we have gathered about the institution through conversations with key members of the field partners' staff.

For each and every partner that experienced a ratings change of any half-star magnitude, we've updated their risk rating and will be posting an update to their partner page.

RISK AND DUE DILIGENCE PAGE

As part of this effort, we've also worked to prepare an overhaul of our Risk and Due Diligence pages in general. We've reviewed the text in our entire risk and due diligence section, and those pages have been updated to include more detail about how Kiva currently works and about the risks of lending through the site.

Full Due Diligence

In the risk and due diligence center, we've fleshed out the description of our current due diligence process, which we're now calling the "Full Due Diligence process". As part of this Full Due Diligence process, we require an on-site visit (with the exception of partners in countries with a security risk).

All of our existing field partners to date have been through this Full Due Diligence process. As part of this process, we have gathered up 38 variables of information and put it into a detailed Risk Model we've developed. This risk model is specific to the microfinance industry. The result is a Risk Rating which gives the risk of institutional default.

We've also updated the Risk and Due Diligence pages to reflect a potential future change: some of the field partners that go through our Full Due Diligence process in the future may not be microfinance institutions, and we may not have a risk model prepared for that field partner's industry.

An example of this might be a farm assistance program. Kiva does not have a formal risk model prepared for that industry. In this case, Kiva would not publish a formal risk rating, and the partner's risk rating would show up as Not Rated. However, Kiva would label loans from that partner as having gone through the Full Due Diligence process, and manually set a credit limit that it considers appropriate to the level of institutional default risk posed by that organization.

Basic Due Diligence

In the new risk and due diligence center, we also describe a new due diligence process that we're calling, "basic due diligence". For these partners, Kiva will perform a basic amount of due diligence, but will not require an on-site visit.

Having a basic due diligence process available may enable Kiva to partner with smaller, innovative organizations that are looking to access smaller amounts of capital. We believe that the basic due diligence process will enable us to more easily partner with smaller organizations doing innovative work that wouldn't otherwise be able to be featured on the Kiva website. We don't yet have any partners that have gone through basic due diligence, but hope to announce our first basic partner in the coming months.

For partners undergoing basic due diligence, we won't be doing on-site due diligence and the level of desktop due diligence will also be less intense. As a result, we will not be providing a risk rating for partners who have undergone basic due diligence. They will show up as "non-rated" partners, and will have a lower level of fundraising limits than even a one-star partner that has been through our Full Due Diligence Process.

Risk Statistics

One last note: we firmly believe that half-stars will offer a higher level of granularity around risk ratings. That said, we have previously been able to offer risk statistics filtered by each of our five different star risk ratings. Calculating these statistics, however, has been becoming increasingly challenging. For technical reasons, as the number of loans made through Kiva increases, it has taken our servers longer and longer each day just to calculate the risk statistics. Adding four additional half-star risk ratings will make the calculations even harder to pull off.

But most of all, we’ve noticed that very few lenders visit the risk statistics page at all (~500 people this year, actually). Given these technical challenges and limited lender interest, we're going to focus our risk stats page on the overall risk statistics. You can see the results here, starting tomorrow:

http://www.kiva.org/about/risk/stats

Conclusion

In conclusion, our new and enhanced risk rating system has several advantages:

  • More granularity: The new and enhanced risk rating system reflects a higher level of granularity for risk ratings, as we shift from a five level system to a rating system with nine levels, all within the five-star framework.
  • More due diligence and more data: The new and enhanced risk rating system also reflects an increased level of on-site due diligence for many of our field partners, allowing us to update our risk ratings to reflect more operational and financial information we've gathered about each institution, and through conversations with key members of the field partners' staff.
  • Smaller innovative partnerships: Finally, as a result of our new Basic Due Diligence level, we are now able to partner with smaller, innovative organizations that are looking to access small amounts of capital.

We're very excited about our shift to this new and enhanced risk model. If you have any questions, please don't hesitate to contact us at contactus@kiva.org!

[1] http://www.kiva.org/updates/kiva/2010/09/01/announcing-upcoming-update-to-kivas.html

http://www.kiva.org/updates/kiva/2011/09/07/kiva-risk-ratings-now-with-half-stars.html

While revising the Risk and Due Diligence sections, we worked to respond to a couple of long-standing requests.

1. RichardF had asked for a section on Kiva Risk:

The Kiva - Risk and Due Diligence page notes three levels of risk.  Based on its established track record, is a fourth level of risk worth noting on Kiva's Risk and Due Diligence page?

Risk 4: Kiva Risk




So we added a section called "Risk 4: Kiva Related Risks" to the Risk overview:
http://www.kiva.org/about/risk

2. There had been some requests that we explain that there may be, at times, a delay in distributing repayments.  In response to this feedback, we had mentioned this in our Terms of Use... but we wanted to also explain it in plain English as well.  So we also added a section to the Kiva's Role page:

Quote
As part of our on-going monitoring, we may discover some potential issues at a Field Partner. We will work to investigate and resolve the issue as quickly as possible. While we investigate, we may, at times, delay the timing of distribution of a collected repayment to you as a lender until the investigation is resolved.

Possible reasons for a delay include:

  • Questions about data accuracy (e.g. if Kiva believes that the accuracy of repayment amounts is in question)
  • Concerns about creditor claims (e.g. if Kiva believes that an MFI may be facing solvency issues and there's a risk that another creditor -- such as a government tax authority -- may attempt to assert a priority claim on an MFI's assets, such as borrower repayments.)

Ok, that's it for now.  Let me know what you think!  I'll be updating roughly 60 partner pages over the next few hours... :-)

Best,
John
« Last Edit: September 07, 2011, 11:54:51 PM by JohnAtKiva » Logged
Peter S
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« Reply To This #1 on: September 07, 2011, 11:18:20 PM »

it all seems pretty comprehensive to me   Thumbs Up

By the way, a small edit is needed in the Kiva Related Risks section.

... lenders’ funds are held by a separate Kiva entit in accounts for the benefit of Kiva lenders who have funds available in the Kiva system ...

Unless "entit" is some barbarous new syllable-saving management-speak of which I was previously unaware, you need a "y" on the end of that.

Peter


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JohnAtKiva
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« Reply To This #2 on: September 07, 2011, 11:19:35 PM »

it all seems pretty comprehensive to me   Thumbs Up

By the way, a small edit is needed in the Kiva Related Risks section.

... lenders’ funds are held by a separate Kiva entit in accounts for the benefit of Kiva lenders who have funds available in the Kiva system ...

Unless "entit" is some barbarous new syllable-saving management-speak of which I was previously unaware, you need a "y" on the end of that.

Peter

You've never heard of an entit?!?!

Ok neither have I.  Submitting a request now to have that fixed. :-)  Thanks, Peter!

John
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JohnAtKiva
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« Reply To This #3 on: September 07, 2011, 11:59:44 PM »

Just a note that the partner updates with the revised risk ratings will be going live tomorrow!

Best,
John
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AccountAbility
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« Reply To This #4 on: September 08, 2011, 11:07:20 AM »

2. There had been some requests that we explain that there may be, at times, a delay in distributing repayments.  In response to this feedback, we had mentioned this in our Terms of Use... but we wanted to also explain it in plain English as well.  So we also added a section to the Kiva's Role page:

As a point of clarification, there has never been a serious question concerning Kiva's ability under its Terms of Use to delay repayments for various reasons.  The significant concern in this area was the reallocation of loan repayments in some proportion OTHER THAN in the same proportion that each lender funded each loan--which is the method quite clearly spelled out in the T of U.  Under unusual circumstances there is likely to be a need for some other allocation, but this change IN ALLOCATION by Kiva should be exercised under a strict protocol and specifically authorized by its T of U.

Notwithstanding the above clarification, this revision is unquestionably a good move and an enhancement to the system and Lenders' ability to evaluate risk.  Thanks to all who worked hard for it to become a reality.

Dan
« Last Edit: September 08, 2011, 11:08:23 AM by AccountAbility » Logged

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JohnAtKiva
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« Reply To This #5 on: September 08, 2011, 11:42:39 AM »

As a point of clarification, there has never been a serious question concerning Kiva's ability under its Terms of Use to delay repayments for various reasons.

Hello, Dan!  I was referring to RichardF's and Judy's feedback here... perhaps I misread it:
http://www.kivafriends.org/index.php?topic=5313.30

I appreciate your ongoing feedback on the issue of going pro-rata, and have shared it with the team.

Notwithstanding the above clarification, this revision is unquestionably a good move and an enhancement to the system and Lenders' ability to evaluate risk.  Thanks to all who worked hard for it to become a reality.

Thanks, Dan - that means a lot and I'll share it with the team.

This was my last official project at Kiva, other than a few partner updates that are almost out the door.  I'll shift my focus there now. :-)

Best,
John
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Peter S
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« Reply To This #6 on: September 08, 2011, 01:12:44 PM »

was just reading the page about Kiva's role in due diligence and risk management ( http://www.kiva.org/about/risk/kiva-role ) and there seems to be a problem with the table in Step 4 "prepare a Report and Propose a Risk rating)

The Field Partner's Risk of Institutional Default is mapped to 5 risk ratings, but the first elements of the descriptors seem to be the wrong way round.

Currently it reads:

Field Partner's Risk of Institutional Default
         
Very Significant (Lower Risk)   *****
Significant (Low Risk)          ****
Moderate (Moderate Risk)        ***
Limited (High Risk)             **
Very Limited (Higher Risk)      *

Shouldn't that read...

Very Limited (Lower Risk)       *****
Limited (Low Risk)              ****
Moderate (Moderate Risk)        ***
Significant (High Risk)         **
Very Significant (Higher Risk)  *


That would say what the table seems to want to say, that a 5-star FP's risk of institutional default is very limited, while a 1-star FP has a very significant risk of institutional default.


Peter

 
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Peter S
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« Reply To This #7 on: September 08, 2011, 03:13:00 PM »

I think I see how this happened.  In the previous version of www.kiva.org/about/risk/kiva-role -- gleaned from web.archive.org -- much the same table was headed "Indicators supporting Field Partner's Repayment Reliability", and a 5-star partner would correctly have been described as having "very significant" indicators supporting repayment liability.

P
« Last Edit: September 08, 2011, 03:13:50 PM by Peter S » Logged

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JohnAtKiva
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« Reply To This #8 on: September 08, 2011, 03:21:24 PM »

I think I see how this happened.  In the previous version of www.kiva.org/about/risk/kiva-role -- gleaned from web.archive.org -- much the same table was headed "Indicators supporting Field Partner's Repayment Reliability", and a 5-star partner would correctly have been described as having "very significant" indicators supporting repayment liability.

Yah exactly, I changed the title of that table and didn't notice that the Very Significant part should change to adjust... thanks for the catch!  Will submit a fix request immediately.

Thanks Peter!

John
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JohnAtKiva
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« Reply To This #9 on: September 09, 2011, 07:57:55 PM »

was just reading the page about Kiva's role in due diligence and risk management ( http://www.kiva.org/about/risk/kiva-role ) and there seems to be a problem with the table in Step 4 "prepare a Report and Propose a Risk rating)

Thanks again, Peter!

It should be fixed now... better?
http://www.kiva.org/about/risk/kiva-role
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Peter S
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« Reply To This #10 on: September 09, 2011, 08:10:00 PM »

Yes John, it all makes perfect sense now   Thumbs Up

P
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« Reply To This #11 on: September 09, 2011, 08:11:06 PM »

Yes John, it all makes perfect sense now   Thumbs Up

P

Thanks Peter, for your careful eye and attention.  It is much appreciated, and greatly valued!

John
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JohnAtKiva
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« Reply To This #12 on: September 12, 2011, 11:22:17 PM »

Unless "entit" is some barbarous new syllable-saving management-speak of which I was previously unaware, you need a "y" on the end of that.

Peter

Thanks again for spotting this, Peter!  That typo has now been fixed. :-)

Quote
To better protect lenders’ funds in this circumstance and others, lenders’ funds are held by a separate Kiva entity in accounts for the benefit of Kiva lenders who have funds available in the Kiva system (e.g., funds deposited by a lender to make a loan or repayments made by Kiva borrowers to Kiva lenders).

http://www.kiva.org/about/risk

Best,
John
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