At KivaConnect, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, store, protect, and utilize user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Collection and Use of Data
Information Collected
We may collect and store the following information when users interact with our website or services:
- Personal Information: We may collect personal information such as name, email address, and contact details when users voluntarily provide this data to us.
- Technical Information: We may collect technical information automatically when users visit our website, including IP addresses, browser type, device information, and cookies for the purpose of website traffic analysis and improvement.
Purpose of Data Collection
The data we collect is used for the following purposes:
- To provide and improve our services, products, and customer support.
- To communicate with users regarding their inquiries, requests, or transactions.
- To analyze usage patterns and improve the functionality and user experience of our website.
Lawful Basis for Data Processing
We only process personal data with the user's consent or when necessary for the performance of a contract, compliance with a legal obligation, protection of vital interests, or the legitimate interests pursued by KivaConnect.
User Rights
As a user of KivaConnect, you have specific rights over your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request the correction of incorrect or incomplete personal data we hold about you.
- Deletion: You have the right to request the deletion of your personal data under certain circumstances.
- Object to Processing: You can object to the processing of your data for legitimate interests or direct marketing purposes.
To exercise any of these rights, please Contact Us using the details provided at the end of this Privacy Policy.
Data Storage and Security
We ensure that your personal data is stored securely and take appropriate technical and organizational measures to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. We regularly evaluate and update our security measures to provide a safe environment for handling user data.
Data Sharing with Third Parties
KivaConnect may share personal data with third parties under the following circumstances:
- Service Providers: We might engage with trusted service providers to facilitate our services or perform tasks on our behalf, such as website hosting, data storage, analytics, payment processing, and customer support. These service providers are bound by strict confidentiality and data protection agreements.
- Legal Compliance: When required by law, we may share personal data with law enforcement agencies, regulatory bodies, judicial authorities, or other government officials.
International Data Transfers
KivaConnect operates globally, which may involve transferring personal data to different countries. These data transfers are subject to the applicable data protection laws and regulations, ensuring an adequate level of protection for your personal data.
Contact Us
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:
- Email: info@kivafriends.org
- Postal Address: Privacy Policy
We will address your inquiries and concerns promptly and strive to protect your privacy rights in full compliance with applicable data protection regulations.